Mack Pharmatech-Committed to highest standards
Mack Pharmatech is a fast growing company with expertise in manufacturing pharmaceutical and lab equipments. Sachin Jagdale put across some key queries to Kiran Badgujar, Managing Director, Mack Pharmatech to know more
What had led to formation of Mack Pharmatech?
A blend of young and truly professional enthusiasts driven by a desire to succeed led to the formation of Mack Pharmatech. The team consists of reputed engineers with decades of experience. The production team comprises vibrant and qualified professionals. The marketing team consists of energetic go getters. We offer better quality and more relevant service than what can be attained from other pure service providers. Our extensive dealings with the leading pharmaceutical companies have given us a deep insight into learning methods processes and standards.
We are committed to the highest standards of ethics and integrity. In discharging our responsibilities, we do not take professional or ethical shortcuts. We are dedicated to the highest level of scientific excellence and commit our research in manufacturing all types of pharmaceutical and laboratory equipments.
In today’s competitive environment it is very difficult to make your mark. However, since 1999 your company has come a long way. How did you manage this?
Quality and customer services are also the two reasons behind the success of this small-scale industry. We offer best quality equipment at most economical rates, which has made our customer support us for the past nine years.
Mack Pharmatech has adapted itself very quickly to the global trends and technological development and applies the customer’s quality/service understanding in the requirement of engineering and competition.
We pride ourselves on providing our best service available at the most competitive cost possible. We are constantly updating and upgrading our test equipment and procedures to allow us to maintain our leadership role in all our services and in lab instruments.
What are your products and how you maintain their quality/efficacy?
Our product range is humidity chamber, walk-in humidity chamber, walk-in cold room, cold chamber, photostability chamber, deep freezer, BOD incubator, bacteriological incubator, hot air oven, vacuum oven, muffle furnace etc.
We have developed an excellent staff of experienced engineers, superintendents, and technicians to supervise construction and deal with the high technology of close tolerance temperature and humidity control. Mack Pharmatech has made a commitment to innovation in environmental test chambers design and construction and is dedicated to complete customer satisfaction offering total responsibility for the products and services we provide.
As we have grown over the years, the prime commitment of our experienced team of engineers has been, and continues to be excellence i.e. excellence in engineering and design, in manufacture and excellence in service support.
The company believes that innovation is the key to success. With this belief and an objective to develop new technologies and automation in our product, Mack’s commitment to deliver innovative products is conceived and developed by its R&D team.
Who are your clients?
Ivax India (TEVA Group), Apotex India, Biocon, Cipla, Ranbaxy, Glaxosmithkline, Nicholas Piramal, Matrix Lab (Mylan), Jubilant Clinsys & Jubilant Organosys, Sun Pharma, Alembic, Strides Arco, Dr Reddy’s and many more.
How are you dealing with competition?
We are committed to open and global competition for which we stand up with our service capabilities. Quality can be summarised as reliability of the products, trust of capability, and applicability. We wish to consistently convey all the necessary advantages to our customers in order that they succeed. Experience is our asset to reach our aims. Hence, we employ well-trained, motivated employees working on an independent, self-responsible basis.
Lab equipments often cost more. How do you work on this issue in order make your product affordable to customers?
We are committed to providing our customers with highest quality products and services, which meet and exceed their requirement. We are also committed to our customers with reasonable pricing/competitive pricing, quality products, timely service. Our R&D personnel work continuously to minimise the cost with no compromise on the quality. We are striving to provide the best quality equipments at the most reasonable rate.
What milestones has Mack Pharmatech crossed since its inception?
One of the most significant achievements of the year was the company’s landmark listing at Nashik. This marked a new era for Mack Pharmatech. Our Nashik plant will provide further impetus to our organisational initiatives both in terms of augmenting our capital resources and improving our visibility in the largest market for our services. With this milestone achievement we have furthered the boundaries of our leadership and have taken a giant step towards achieving our vision.
We are an ISO 9001:2000 organisation certified by INTERTEK. We add one more feather in our cap by being a first company to provide CE certified lab equipments. We care for customers and hence taken care of not only quality product but also human and environment safety.
Is Mack Pharmatech thinking of crossing the borders?
We have already crossed the borders by supplying our machines to Europe, Ukraine, Africa and other parts of Asia. We are targeting new upcoming markets in Middle East and South Asia as well.
Tell us about your future plans.
With strong new business visibility and our ability to expand existing relationships, we remain confident that we will continue to drive growth, achieve our strategic corporate objectives, and emerge stronger in our journey towards global leadership. We also plan to have service stations in all key metro cities within India as well as abroad.